1. AC Question's Avatar
    My phone died and when it was restarted it stated I needed to use my pattern to unlock the phone. I hardly used the pattern so cant remember it and it doesn't give me an option to use email to unlock like other tutorials. Also, when I try to power it off like in the tutorials, it goes back to pattern screen. It doesn't turn off!! How can I bypass the pattern screen cause I cant figure out my pattern!
    06-18-2017 10:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You can't bypass it. If you can't remember the pattern you created, then you'll have to do a hardware button factory reset, which will wipe your data. After the reset is done, you'll need to enter your Google account and password, since it will trigger Factory Reset Protection.

    Which phone do you have?
    06-20-2017 12:47 PM

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