06-20-2017 12:47 PM
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  1. AC Question's Avatar
    AC Question
    I updated the software of my galaxy S6 last night.
    since then I am unable to access the keyboard to write any messages or do any search...
    embarassing. please help. is there any way I can go back to the previous version?
    06-20-2017 04:35 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you using the Samsung keyboard, or a 3rd party one? Does this persist after a reboot? Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-21095
    06-20-2017 12:47 PM
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