1. AC Question's Avatar
    hi i accidently emptied the cloud storage and lost about 1500 photo's i tried the samsung cloud restore but nothing came back, i need a way to get these back please!!!!
    06-20-2017 10:57 AM
  2. bmhillegass87's Avatar
    Hello!

    Did you back up your phone recently? Did you ever use Google Photos by chance? If you delete items from a cloud storage, they are unfortunately gone. Are there any photos on the device gallery still? I'd check the current gallery or the google photos app to see if there is anything left. I'm so sorry that happened!
    06-20-2017 11:10 AM
  3. Degrono's Avatar
    well it says my google photo's is backed up and also says in the samsung restore that the data was last backed up on the 8/7/2017, but when i restore the photo's wont go back to 1800 in the camera, they are still only 67
    06-20-2017 11:18 AM
  4. bmhillegass87's Avatar
    Do you have the Google Photos app on your phone? Are you saying it says only 67 there, or the Samsung gallery?
    06-20-2017 02:01 PM

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