06-21-2017 04:12 PM
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  1. AC Question's Avatar
    AC Question
    Phone updates happened overnight... as a result all icons have been rearranged and the icons are so big there is only room for 8 on a screen. In addition the drag and drop feature for rearranging icons has been lost. Any suggestions?
    06-21-2017 03:37 PM
  2. bmhillegass87's Avatar
    bmhillegass87
    Q&A Team
    Hello!

    Based on the information you provided, I almost want to say the device is in Easy Mode (which is a setting Samsung devices have to "make the phone easier to use"). Thankfully, this can be disabled.

    Navigate to Settings > Look for Easy Mode > Switch to standard > Tap "Done" in the top right
    06-21-2017 04:12 PM
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