A
AC Question
Hi so i unlocked my perfectly fine working phone and a software update popped up and my finger was sitting right on the accept button. It proceeded to install update and it looked like it was istalling fine. Upon completion my phone could not be turned on or off, it would vibrate once put up the screen for samsung powered by android and then go blank and this repeated again and again. I tried to roboot it by holding power home key and volume up but it just kept showing that screen and blacking out. I took it to a repair shop and for 57 dollars they could reload it.. but the phone would lose all its saved material. I feel like i should be reimbursed for this cost since the man at the repair shop said the update definitely didnt install correctly