1. AC Question's Avatar
    A few days ago my Sumsung J7 phone is locked after updating new software version. I am sure that I put correct pin password but I can't enter home screen. Try again 10 mins later or try again 60 mins later like that. How can I solve this problem? I don't want to lose my data in my phone.
    06-23-2017 02:05 AM
  2. belodion's Avatar
    🙋Try a Cache Partition wipe. Also, you may be able to reset your PIN via Android Device Manager, or the Samsung equivalent.
    06-23-2017 05:07 AM

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