1. skipgw's Avatar
    The screen shows not to unplug the USB until process is complete. The phone was left plugged in all night, and it still shows 0% today.
    06-23-2017 11:38 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What exactly does the screen say? Can you show us a picture of the screen?

    Is this an update that was pushed over-the-air, or did this screen suddenly show up without warning?
    06-23-2017 09:54 PM
  3. jamiejame411's Avatar
    The screen shows not to unplug the USB until process is complete. The phone was left plugged in all night, and it still shows 0% today.
    I made an account just to help you. I was looking for the same answer and found your post with no answer but found another one. Here's the link https://community.boostmobile.com/t5...date/m-p/12192

    I actually did the first step(which was holding the power button and down volume button) on my sons phone and it rebooted just fine, hopefully yours does the same. It is now installing an android update. Good Luck!
    B. Diddy and belodion like this.
    06-23-2017 09:56 PM
  4. skipgw's Avatar
    I would like to thank everyone for responding to my LG X Power issue. My phone has been unplugged from the charger since my post 2 days ago. Some time after 8am this morning the battery finally died. When I plugged the phone into the charger it restarted itself and the firmware update was gone.
    belodion and B. Diddy like this.
    06-25-2017 10:25 AM
  5. motionweathers3432154363546's Avatar
    Welcome to Android Central! What exactly does the screen say? Can you show us a picture of the screen?

    Is this an update that was pushed over-the-air, or did this screen suddenly show up without warning?
    Its the cable youre using to connect the device, use a different cord.
    10-13-2017 04:50 PM
  6. B. Diddy's Avatar
    Keep checking for system updates each day -- it may be that your phone was put at the end of the queue after the initial update push failed. It might come back after a few days.

    You could also try these steps: LG X Power - Frequently Asked Questions about resetting your device - HardReset.info
    10-13-2017 05:17 PM
  7. jeffphpninja's Avatar
    Since nobody is calling LG to report this, I called. They said nobody has reported the issue to be fixed.

    So if you want the issue fixed, everyone call 1 (800) 243-0000 and report the issue. They do not monitor third party forums, so tell them directly.
    06-06-2018 05:32 PM

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