1. AC Question's Avatar
    Badges (unread counts) used to work just fine on Whatsapp and Verizon's Message+. Now, even though I've read a message, the badge count stays at "1" or whatever.

    Is there a guide somewhere to fixing this?
    jrw32982 likes this.
    06-28-2017 08:14 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to the App Manager, tap Menu>Show System, and look for an app called BadgeProvider (or something similar). Select it, tap Storage, then Clear Cache/Clear Data. Now see if the problem persists.
    jrw32982 likes this.
    06-28-2017 12:42 PM
  3. jrw32982's Avatar
    Thanks! Is there somewhere all this folklore is documented in a wiki or something?
    06-28-2017 01:06 PM
  4. B. Diddy's Avatar
    Did that work?

    This kind of thing isn't really documented. But in Android, if there's a problem going on with an app, there's a good chance that clearing its cache and/or data will help, so it's always something worth trying.
    06-28-2017 05:22 PM

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