My son downloaded an app that I cannot find any other information on other than the name. When I go into safe mode to uninstall it, the uninstall button is not active. It is called Lock Screen PIN Version 3.1
Welcome to the forums. What device do you have? Try this. Go to settings - security - device administrators and make sure that app is unchecked in there. Then go settings - apps - select that app - force stop - clear data and uninstall. Tell us how it goes.