1. AC Question's Avatar
    The upgrade has been running for over 8 hours. I can't turn it off. Why is this taking so long?? It says Optimizing app 230 of 230.
    07-02-2017 02:59 PM
  2. anon(238680)'s Avatar
    Welcome to the forums. Sorry you're having troubles with the upgrade, you never know what to do then they hang like that. The upgrade could actually be finished and that just little bit needed to kick in the restart has hung for whatever reason. At this point, you don't really have much to lose to turn the tablet off, let it set for a minute or two and restart it. I have done that before in the same situation and all was fine. It is just very hard to say unfortunately.

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    07-02-2017 05:49 PM

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