1. AC Question's Avatar
    I purchased an international unlocked version of the Moto Z Play while living in the UK. Upon returning to the US I reinserted my Verizon sim card and have found that I can use data, but cannot make/receive calls or send/receive texts. I spoke with a Verizon associate and neither of us could make any headway on figuring this out. We did however isolate the problem to the phone, as the sim card works perfectly in other devices. Has anyone else experienced this or have any ideas on how to solve this problem?
    07-03-2017 06:10 PM
  2. hallux's Avatar
    It appears only the USA version possesses the CDMA radios to connect to Verizon's voice network. Motorola Moto Z Play - Full phone specifications

    Without those radios, no voice connection (for now, rumor is Verizon is working to kill those in the next few years and run completely on GSM LTE bands).

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    anon(238680) likes this.
    07-03-2017 06:15 PM

Similar Threads

  1. Why won't my messenger app load media?
    By AC Question in forum Facebook
    Replies: 3
    Last Post: 02-14-2019, 05:50 PM
  2. Sim card not from Verizon on note 5
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 07-03-2017, 07:58 PM
  3. Replies: 1
    Last Post: 07-03-2017, 07:51 PM
  4. Why can't I delete phone numbers on this phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-03-2017, 07:22 PM
  5. Why is my battery drained all of a sudden? (Galaxy Note 4)
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-03-2017, 06:48 PM
LINK TO POST COPIED TO CLIPBOARD