1. AC Question's Avatar
    I bought a galaxy s8 but it's locked by a four digit pin how do I unlock it....................????????????/
    Please help me with the problem
    07-06-2017 03:11 AM
  2. hallux's Avatar
    Have you ever used the phone or was it locked by the PIN when you went to use it initially? If you never used the phone, you bought a used phone that needs to be reset, but you need to follow specific steps to reset the phone to ensure you can set up your account on it (and those steps require the account info of any Google account synced on the phone right now).

    My best suggestion - return the phone and get one that has never been used or has at least been properly reset.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    Tim1954 likes this.
    07-06-2017 04:32 AM

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