Redmi 3s prime screen turns blank

[AC Question]

Some times while using my redmi 3s prime it's screen automatically turns black and i am not even able to switch off/on my phone., I dnt knw if it is related to this or not bt both the time this happened i was using Google maps. Plz suggest some good solutions.. thanks in advance.

 

[Golfdriver97]

Welcome to the forums. Is the battery removable? I would try doing that and see if it helps.