1. AC Question's Avatar
    Galaxy J7: While an automatic reset was done, about a month ago, I lost all data (contacts, videos) how do I get them back?. Now I need to get the old ones back and keep the new ones.
    07-08-2017 11:48 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! If that information was only saved locally to the phone, and not backed up or synced anywhere, then it's essentially gone. You could try the methods described here, but recovering data from Internal Storage requires rooting the phone (which in itself will overwrite some of that data): http://forums.androidcentral.com/amb...ted-files.html

    To avoid mishaps like this in the future, always make sure you're saving your contacts to your Google account, not the local Phone account. And take advantage of Google Photos auto backup: https://support.google.com/photos/an...DAndroid&hl=en
    07-08-2017 02:06 PM

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