1. AC Question's Avatar
    Hi, I temporarily lost my phone and went to google/android/find my phone page and "locked" my phone so that others would not be able to use it if found. I found the phone 20 minutes later, but now I cannot remove the "lock" command. ANY help would be appreciated! I don't want to have to do a factory reset to gain access to my phone and contents. I have a Galaxy S7 edge. Thanks!!!
    07-09-2017 07:50 PM
  2. mhinc's Avatar
    Hi, I temporarily lost my phone and went to google/android/find my phone page and "locked" my phone so that others would not be able to use it if found. I found the phone 20 minutes later, but now I cannot remove the "lock" command. ANY help would be appreciated! I don't want to have to do a factory reset to gain access to my phone and contents. I have a Galaxy S7 edge. Thanks!!!
    Locking would be based on your lock pin. You should just be able to enter your pin.
    If not you can request a reset via Google I believe
    07-09-2017 11:22 PM

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