1. AC Question's Avatar
    After doing a factory reset on my Lenovo A328 I have lost the notification panel. I do not even get the 'ping' when I adjust the volume on the phone. No mail, etc. notifications at all. I can only dial out but unable to receive calls. Callers to my number are notified that the number is busy! SIM management is only active for data (Talk & messaging are inactive 'greyed off'. How can I restore my phone to its normal state. I have checked various settings without success. I have removed the SIM card and even swapped between slots. Have checked various settings & unable to locate anything unusual. Pls help!
    07-13-2017 09:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Why did you do the factory reset in the first place? Was the phone malfunctioning beforehand?
    07-13-2017 12:25 PM
  3. Edwin Francis D's Avatar
    Thanks for yr response B. Diddy! A factory reset was done when the 'com.phone....has stopped' error made it impossible to use the phone. I later noticed that the error appeared each time 'Automatic Time Zone' was selected.
    07-13-2017 04:33 PM
  4. Edwin Francis D's Avatar
    I now notice that when the phone is connected to my PC it is detected but cannot recognize/read it as in the past.
    I have not been able to apply any system updates as I always got an SD card error. Currently running an out dated Build: A328_ROW_S322_140822.
    07-13-2017 04:38 PM
  5. B. Diddy's Avatar
    Does this also happen in Safe Mode? How to turn on safe mode on Lenovo A328. If so, then it sounds like the firmware might have become corrupt. This can be tough to fix for devices that don't have a utility for repairing/reinstalling the firmware (like Samsung's Smart Switch). You'd otherwise have to root the phone and manually reflash the stock ROM, and in your situation, it might be difficult to root the phone in its current state. Check the forum at XDA-Developers.com to see if it's even possible to root and flash a ROM. Good luck!
    07-14-2017 12:17 PM
  6. Edwin Francis D's Avatar
    Unfortunately it is the same in Safe Mode. Will have to resort to the 'do or die'.. or maybe get myself an early Christmas present! Thanks for your help! Have a great weekend!
    B. Diddy likes this.
    07-15-2017 09:40 AM

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