07-14-2017 06:00 PM
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  1. AC Question's Avatar
    AC Question
    Hello there.
    I am using Asus Zenfone Go X014D and all of sudden, the screen turn blank, just plain black as it was switched off. I try to take the battery out, put it back and switch it on as usual. It vibrates as it was on, but the screen still blank as before.
    I hope someone can help me with this.
    Thank you in advance.
    07-13-2017 11:27 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Plug it into a wall outlet and let it charge undisturbed for at least 6 hours. Then press and hold Power for at least 15 seconds. If nothing happens, then the battery or some other hardware might have failed. You could try a new battery.
    07-14-2017 06:00 PM
« Why my tablet keeps on restarting after few seconds? | my galaxy grand prime »

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