Moved data to SD Card, images and video files not accessible in WhatsApp

[AC Question]

Hi - I own a Samsung Galaxy Note 4. Purchased an SD card, moved the WhatsApp folder to SD Card, and can't access neither images nor video clips in whatsApp. When I tap on them in WhatsApp, I get the message "Sorry, this media file doesn't exist on your internal storage." Any suggestions on how to fix this problem, please.

 

[anon(238680)]

Welcome to the forums. The SD card is not internal storage, obviously Whatsapp does not support that on your device. Move the folder back where it was.

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