1. AC Question's Avatar
    Trying to backup a SM-T230NU to Windows 10 pc. I get as far as being able to see the Samsung internal mem and its SD card using the Windows file explorer but Helium on the computer simply waits to connect. Before I continue, am I trying to use an unsupported device?
    07-15-2017 08:03 PM
  2. chanchan05's Avatar
    I have a T231 Tab 4 (7 inch with 3G and phone capabilities), backs up fine.
    07-16-2017 12:06 AM

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