1. AC Question's Avatar
    My Samsung A8 was missed 24hrs back. When I got home I changed my google account password and then went to Android Device Manager and requested that the phone be locked and erased if it connects to the internet. Today i found it in my relatives home and contacted me (my email was displayed on the lock screen). I have taken my phone and opened it as expected the factory reset is done.

    Now when I try to login (using the account I was using before) it won't get past the "Sign in with a google account that was previously synced on this device" phase. I input my email address and my current password but it brings me back to the same screen (if i input the old password i get an "incorrect password" message). Google won't allow me to revert to the old password because it's been recently used.

    Please help in solving this i have waited for 24hrs also still no use?
    07-18-2017 08:54 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have 2-step authentication turned on for your Google account? If so, try turning it off temporarily.
    07-18-2017 04:25 PM

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