1. AC Question's Avatar
    I am currently using a Vodafone Smart Ultra 6 and am on the latest update; however every so often the phone stops playing ringtones for no reason. Even when I go on the sound and notifications setting, the sounds don't play when I tap on a new ringtone but sounds such as YouTube sounds continue to play. I have never rooted this phone so I don't know what the problem is.

    Thank You
    07-19-2017 04:21 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are these preinstalled ringtones or custom tones? If the latter, are they saved to Internal Storage or the SD card?
    07-19-2017 11:38 AM
  3. Lee Hiachi's Avatar
    They are preinstalled and they are on an internal storage.
    07-19-2017 02:21 PM
  4. B. Diddy's Avatar
    Does this also happen in Safe Mode? How to turn on safe mode on Vodafone Smart Ultra 6
    07-19-2017 09:08 PM

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