05-15-2018 04:44 PM
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  1. AC Question's Avatar
    I've had this problem with 2 phones, a Moto G (1st Gen) and a Droid Maxx 2.

    I listen to lots of podcasts. During the summer, I can listen to 6+ hours a day. And it is aggravating beyond words when there is a LOUD burst of static right in my ears!

    This morning, the Moto G was making the noise every 30 seconds. This is the first time I've noticed the noise as a regular phenomena. It usually seems to be random.

    I've googled the issue and the only thing I find is that people have been having this issue SINCE 2010. Seven years!

    Restarting the phone will make the noise go away for anywhere from a couple hours to a couple days. But it will come back.

    Does anybody have success dealing with bursts of static?
    oloung1 likes this.
    07-20-2017 08:39 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen with any pair of headphones?
    07-20-2017 04:19 PM
  3. KDulcimer's Avatar
    Thanks for the reply. I only have one pair of headphones. If I turn them off, the noise continues through the phone's speaker.

    I should note I have switched to a Moto G4 Play, and it's happening with this phone more than the others.
    08-02-2017 10:05 AM
  4. TrunkMonkey99's Avatar
    Same issue with Moto X2 2nd Gen. Seem like this has only been happening for the last few months, perhaps an artifact of the last update, applied Nov 23 2016.

    It happens regardless of sound destination - phone speaker, or any of three bluetooth systems (car and 2 sets of headphones). The static must be originating on the device itself. A bad driver?

    The only sure way to make it stop, just for a while, is a reboot.

    Would be fascinated to hear about a better solution. Perhaps it is time to jailbreak and get a different OS. My phone hasn't been officially supported for a couple of years anyway.
    08-02-2017 06:42 PM
  5. KDulcimer's Avatar
    Here's an example of the sound being played through the phone speaker.

    https://drive.google.com/file/d/0B7N...w?usp=drivesdk
    prince41x likes this.
    08-03-2017 01:31 PM
  6. Kathryn Perez's Avatar
    I am having the same problem. It happens with the phone speaker, plugged in headphones, and bluetooth headphones. It stops for a while if I power the phone off then on. It is really painfully loud if it happens to start when wearing headphones. Does anyone know how to fix this?
    08-21-2017 03:38 PM
  7. oloung1's Avatar
    Here's an example of the sound being played through the phone speaker.

    https://drive.google.com/file/d/0B7N...w?usp=drivesdk
    this is the exact same sound that has been plaguing my moto g gen3 for about the last 2 months. i just got my moto g4 in this week and this weekend it started doing the same thing!

    i've factory reset my moto g gen3 twice in hopes of getting rid of the bluetooth static blasts. restarting the devices clears the issue for a short amount of time, anywhere from 2 minutes to 30 minutes. between these 2 phones, i have 2 cars with bt and 2 wireless bt headphones that will all produce the same LOUD static. my phones are on stock rom and Not-rooted.

    what i have discovered is that it only happens when the phone is warm or starting to become hot in temperature, whether it is ambient or resource driven, im not sure at this point. when im in the car, if i leave my phone in front of the ac vent the entire drive, it seems to help reduce the static blasts. for reference, "autumn" temps now are still in the high 90s (f).

    i have confirmed, aux jack headphones not affected with bt static blasts.

    most of the time when im driving, im running either pandora/soundcloud + waze/google maps. when not driving, usually just pandora/soundcloud. also using "twilight" and "nova launcher" apps.

    can anyone confirm the overlap of apps used and/or the temperature triggering the start of the loud bluetooth static? im a few paychecks away in jumping ship and going back to apple after my 5th android mobile, not including 3 other-non mobile android devices.
    prince41x likes this.
    10-15-2017 08:31 PM
  8. stanan's Avatar
    I signed up for this forum when I found this thread. I could have written it. I first experienced the bursts of static while listening to hours of podcasts (Podcast Addict) on a Moto G3. I was sure my phone was malfunctioning. The static was painful in my earpiece. So I switched to my backup phone, a ZTE. A week or two later the static occurred on my ZTE although the noise was not as intrusive. Aha, it is a software issue. I debugged by stopping likely services and apps but nothing seemed to stop the static from occurring every 30 seconds. Until I force stopped Chrome. That solved the issue. I don't doubt that it may start again and if it does I will start changing Chrome settings to look for the problem. What could Chrome be doing every 30 seconds? There is a background sync setting that looks promising. I will report back if I can pinpoint the issue further.
    10-24-2017 09:31 AM
  9. prince41x's Avatar
    This seems to happen when I'm watching Facebook videos using chrome. Chrome must be where the fault is coming from.
    11-13-2017 05:30 PM
  10. stanan's Avatar
    I think I found the solution. Go to Settings - Apps - Chrome - Permissions and turn off the location permission. It appears to have resolved the static burst issue for my Moto G3.
    12-04-2017 07:07 PM
  11. kbania2's Avatar
    I have the same problem with the same phone (Moto G3), and that location permission thing didn't solve it. Nor did force stopping Chrome (which I read as a possible solution on another thread).

    Currently listening to this sound every 30 seconds ready to take a hammer to it.
    12-18-2017 05:40 PM
  12. Rukbat's Avatar
    Either I'm way off base, or that "static" is the sound used when the camera takes a picture. As far as what's causing it ... that's why software developers go grey and bald at a young age. If anyone could duplicate the effect at will, I'm sure Google could fix it in minutes, (But random bugs are almost impossible to force, which is why they can stay with a system through dozens of updates. You have to be able to reproduce a bug at will before you can fix it.)
    12-19-2017 12:54 PM
  13. john whinston's Avatar
    I've had the same problem with my lgk10 it seems to only occur once I've been using Bluetooth (while connected to something) for a long time I will typically hear 1 or 2 bursts of static no more than 5 seconds apart every 30 seconds for an indefinite amount of time through headsets, earphones, and speakers (including the phone's internal speakers) until I restart my phone. When this happens I often notice that the area where the camera and speaker for listening to calls is located feels significantly warmer than the rest of the phone. I have not yet tried the chrome solution but seeing as I often leave chrome running in the background this may be a solution for my phone and I will update if I find this to be incorrect.
    01-03-2018 08:33 PM
  14. Unno's Avatar
    Same here. Moto G4 Play. When I listen to podcasts or YouTube or Spotify for an hour with some Bluetooth device (bt headphones or bt speaker) connected, the noise starts happening.

    The noise is exactly the same posted by the user who saved the wav file in Google drive in this thread.

    I also noticed that Chrome or Chrome based browsers could be the source of the problem, because sometimes I tried to close them and the noise stopped, but I'm not sure about this. And this can't be a good solution, stopping Chrome every time is not acceptable.

    Also restarting the phone is not an acceptable solution for me, because I don't want to lose important incoming calls that can happen while the phone is off.

    I don't know about heat, because I'm only using Bluetooth devices by 2 months and it's winter here.

    Hope Motorola will fix this very annoying problem, because podcasts and Bluetooth are important for me. I will have to buy another phone if this bug will not be solved, and it won't be a Motorola phone.

    Best regards to everyone who posted here,
    Luca
    01-06-2018 03:11 AM
  15. stanan's Avatar
    Same here. Moto G4 Play. When I listen to podcasts or YouTube or Spotify for an hour with some Bluetooth device (bt headphones or bt speaker) connected, the noise starts happening.

    The noise is exactly the same posted by the user who saved the wav file in Google drive in this thread.

    I also noticed that Chrome or Chrome based browsers could be the source of the problem, because sometimes I tried to close them and the noise stopped, but I'm not sure about this. And this can't be a good solution, stopping Chrome every time is not acceptable.

    Also restarting the phone is not an acceptable solution for me, because I don't want to lose important incoming calls that can happen while the phone is off.

    I don't know about heat, because I'm only using Bluetooth devices by 2 months and it's winter here.

    Hope Motorola will fix this very annoying problem, because podcasts and Bluetooth are important for me. I will have to buy another phone if this bug will not be solved, and it won't be a Motorola phone.

    Best regards to everyone who posted here,
    Luca
    You didn't mention if you tried the permission change trick that worked for me. See comment #10 .

    I also experienced the issue with a ZTE ZMax2 phone so I am not convinced it is a Motorola problem to fix.
    01-06-2018 04:48 PM
  16. Unno's Avatar
    Yesterday I experienced the same noise with a Samsung Galaxy S3 Neo, when the Bluetooth headphones were connected. So you are right, it's not a Motorola problem.

    Disabling the permission which lets the browser to read my position is not a valid solution for me, because I need sometimes the browser to know my position (and I cannot do this on my GS3 Neo, since it has an old version of android). Anyway, I will try your trick, the next time I will connect headphones and speaker to my Motorola.

    EDIT: when it happened with my GS3Neo the localisation was entirely disabled in the phone settings, for every app.

    EDIT 2: I live near the railway line, I also suspect the problem can be caused by electromagnetic pollution.
    01-07-2018 02:28 PM
  17. bzacon's Avatar
    I started noticing this problem at work, through headphone jack, over Bluetooth and on speaker, with my moto g4 play. Factory reset did nothing and I got so agrivated I sent it back for a replacement which i planned to sell, then bought a Kyocera duraforce pro. I'm immediately having the same problem. I have really only noticed the issue at work though, and I'm a cnc operator. Someone else mentioned em interference? Still unacceptable. No idea what to do.
    01-09-2018 10:52 PM
  18. Unno's Avatar
    I tried the permission change trick, on every browser installed on my phone, but the noise still happens on my Motorola g4 play. I also tried to entirely disable the geolocalization for my phone but the noise still happens.

    (this is for answering the question of the user @stanan)
    01-14-2018 07:09 PM
  19. walter mason's Avatar
    as many have mentioned, this seems to be connected with chrome. I use opera mini now, and the problem is gone.
    Unno likes this.
    01-28-2018 07:15 AM
  20. topherjones's Avatar
    This was happening to me as well. I deleted Chrome from my phone and installed Firefox and the problem went away immediately after I restarted my phone.

    I tried to send a message to Google about the problem, but got a message saying that I would have to go through their "help" section to report the issue. 10 "help" section pages later, I gave up on trying to report it. I got other stuff to do other than swimming through the Google "help" section to tell them that there is a problem with their product.
    belodion likes this.
    02-14-2018 08:17 PM
  21. janfon56's Avatar
    Has anyone ever gotten an answer on this thread about the static issue?
    02-19-2018 10:31 AM
  22. MB SY's Avatar
    On my Motorola Droid Maxx...
    When I chose "force stop" of Chrome, in the settings-apps-Chrome, the noise stopped! Guess Firefox is the way to go!
    02-19-2018 04:11 PM
  23. NDNied710's Avatar
    I am currently having the same issue with the bursts of static on my LG Charge. I forced close Google Chrome and now the bursts have stopped! Thank you.. Going to be hard to get used to FireFox but I can't handle the random static
    02-23-2018 01:20 PM
  24. marcuss smith's Avatar
    I started noticing this problem at work, through headphone jack, over Bluetooth and on speaker, with my moto g4 play. Factory reset did nothing and I got so agrivated I sent it back for a replacement which i planned to sell, then bought a Kyocera duraforce pro. I'm immediately having the same problem. I have really only noticed the issue at work though, and I'm a cnc operator. Someone else mentioned em interference? Still unacceptable. No idea what to do.
    I would like to add, I also have the same issue around cnc lathes, dont know if its related ot not. Just thought id add my two cents
    02-24-2018 06:36 AM
  25. David Adeyemi's Avatar
    Omg, my zte max pro does that everytime, its literally doing that rn... Imagine blasting loud music with your car speakers and 'boom' STATIC... It only does that when I'm streaming music from Spotify, Pandora or YouTube... and its freaking annoying!!!!!
    02-27-2018 01:08 PM
30 12

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