1. AC Question's Avatar
    First of all, I am 100% aware this has two sides this connection. Maybe the problem is not with my phone.

    Anyway, I have a Microsoft Sync in my car. The connection has previously worked ok, but then it dropped and I can't get it back on. Or maybe I could, but the codes doesn't match. I try to add a phone to Sync, it says that "look for Sync with number 123456" and I look with my phone and I get a Sync with number 654321. I have exactly two options to press in the phone: 1) Yes, that's the code, proceed and 2) Cancel. You can probably guess the results.

    Things I've tried so far:
    1) Turned off Android bluetooth
    2) Turned off Sync bluetooth
    3) Restarted Android
    4) Restarted Sync
    5) Restarted car
    6) Deleted Android from Sync
    7) Deleted Sync from Android
    8) Reseted defaults to Sync
    9) Done Master Reset to Sync
    10) Tried another phone

    The next thing I'll try is removing/reinserting the Sync fuse, but would someone here have some other ideas?
    07-27-2017 02:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say you deleted Sync from Android, do you mean you selected Forget Device?
    07-27-2017 04:47 PM

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