1. AC Question's Avatar
    We bought two flip cases for two identical Samsung A3's, with a magnet sensor

    On the first one, the flip case works as intended. The screen activates and deactivates when you open/close the case. When you get an incoming call the screen activates and you can see in the case "window" who is calling. Also when the case is closed, the power button works. It activates the screen when pressed.

    On the second one, with android 6.0.1 , opening and closing the case activates the screen fine. The problem is that when the case is closed, the phone locks completely. When I get an incoming call it doesnt light up, and also the power button doesnt do anything. I have to open the case to activate the screen and see who is calling. Does this phone have an extra setting I don't know about?

    We tries both cases on both phones. It's the phone's fault.
    07-29-2017 12:12 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do both A3's have 6.0.1, or only the one that's having issues?
    07-29-2017 01:55 AM
  3. Cotsos's Avatar
    Welcome to Android Central! Do both A3's have 6.0.1, or only the one that's having issues?
    The one that works fine has 4.4.4 and the one with the problem has 6.0.1
    07-29-2017 03:26 AM

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