1. AC Question's Avatar
    I was in my settings and I clicked what it told me to click which was manage settings and clear chech or how ever you spell it and when I go to download a app it starts to download but then it stops and says error (code 491) and it tells me to click the help button and I have done it and it still won't let me download anything I've followed everything it told me to do and nothing is helping
    07-30-2017 02:14 PM
  2. Rukbat's Avatar
    There are a few different reasons for error 491, so there are a few different fixes for it. See https://www.technologyhint.com/error-491/

    (Notes:

    In number 2, after doing the things above the picture, scroll down and "do the same" etc.

    In number 3, once you wipe the Dalvik cache, it can take 10 minutes for the phone to rebuild it after you reboot. That's normal. Just go do something else for a while.)
    07-30-2017 02:56 PM

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