1. AC Question's Avatar
    My grandson changed his password for his samsung s6 and has now forgotten it.
    Is there anyway to unlock the screen and change the password without loosing every thing on your phone.
    07-31-2017 08:53 AM
  2. Rukbat's Avatar
    The normal way is to reset it (using his Google login and password) and restore from his backup. Maybe this will teach him to keep his phone backed up.
    07-31-2017 12:51 PM

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