1. AC Question's Avatar
    I have a ZTE Avid Plus and the screen recently cracked. The touchscreen is broken, and half of the phone screen has dead pixels. How can I access my pictures and files? Also I don't have any backups or USB Debugging.
    08-02-2017 04:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You might be stuck. Try connecting a USB mouse via OTG and see if you can find an option in the System Settings to change the USB connection mode to MTP. If you can turn that on, the PC should then be able to read the phone's directories when you connect via USB. Otherwise, you'd probably have to get the touchscreen digitizer (and probably the screen) replaced, if the photos are important. In the future, I'd strongly recommend taking advantage of Google Photos auto-backup to avoid this kind of problem: https://support.google.com/photos/an...DAndroid&hl=en
    08-02-2017 07:09 PM

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