1. AC Question's Avatar
    I bought a brand new phone from amazon and it tells me when i try to set it up that i need to use the last used account on it. The problem here is there was no other account used. Why?
    08-02-2017 05:30 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It sounds like it wasn't brand new. You're seeing Google's Factory Reset Protection, which asks for the previous Google account after a factory reset -- this is intended to prevent people from stealing a phone and doing a simple factory reset to make it their own. Contact the seller and ask for an exchange or refund.
    08-02-2017 07:06 PM

Similar Threads

  1. Replies: 1
    Last Post: 08-03-2017, 01:51 AM
  2. Replies: 1
    Last Post: 08-02-2017, 07:09 PM
  3. no notifications on my android messaging app
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-02-2017, 05:14 PM
  4. who does the scrren go to the bottom of the page - J7
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-02-2017, 05:13 PM
  5. Replies: 1
    Last Post: 08-02-2017, 04:48 PM
LINK TO POST COPIED TO CLIPBOARD