[AC Question]

Ive just bought a new box, and its next to my tv, I have wifi in my office which is about 30 feet away from the box...........It is really struggling to pick up the wifi signal and it keeps telling me that its not connected.........any advice please.
I am not very good with computers or technical terms....its an age thing.

[Rukbat]

Actually it's a familiarity thing - at 75, I'm still pretty good with them, but I have been for 50 years.

It's entirely possible that there box is defective - see if you can have it replaced.

It's also possible that the TV itself is interfering with the wifi signal.

It's almost impossible to troubleshoot wifi problems without being there, but try reading Troubleshooting Wi-Fi Connection Problems and see if anything there helps.