1. Gden73's Avatar
    Hi I have an s7 edge and all of a sudden messeger won't*load*messages the circle just goes around and around*I have uninstalled then installed turned phone of and on and still no luck can someone please help as its driving me up the wall
    08-08-2017 07:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this the stock Messenger, or Facebook Messenger?

    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-24999
    08-09-2017 02:16 AM
  3. Gden73's Avatar
    Hi thanks It's Facebook messenger
    08-09-2017 01:04 PM
  4. Rukbat's Avatar
    Then wipe the Facebook (or Facebook Messenger) cache. (Settings/Application manager - choose the app, Clear Cache.)
    08-09-2017 01:28 PM
  5. Gden73's Avatar
    Thankz but it didn't work did both Facebook and messenger
    08-09-2017 04:31 PM
  6. B. Diddy's Avatar
    Does this happen on both wi-fi and mobile data?
    08-10-2017 12:39 AM
  7. SexyLi's Avatar
    When my phone runs very slowly, I usually clean up the storage of the phone. You can try it.
    08-10-2017 04:11 AM
  8. Gden73's Avatar
    Yes won't work at all
    08-10-2017 07:06 AM
  9. B. Diddy's Avatar
    Did you also try wiping the cache partition, as I suggested in post #2 ? This is different from the app cache.
    08-10-2017 10:21 AM

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