1. AC Question's Avatar
    New S8. Every time I plug in to charge I get a pop up ad. Not always the same ad. Any ideas how to stop this?
    08-11-2017 10:00 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Can you show us a photo?
    08-11-2017 11:26 AM
  3. Javier P's Avatar
    Welcome to the forums. Yes, an screenshot could be very helpful. There are several reports of different apps pushing this kind of charging ads, ES File Explorer, Peel Smart Remote, Photo Editor, GO or DU as, Z Camera ...
    08-11-2017 11:30 AM
  4. 280ZXpilot@gmail.com's Avatar
    Here's one from Aug 4
    Attached Thumbnails Pop up ad when plugged into charger-screenshot_20170804-124210-1-.jpg  
    08-11-2017 11:46 AM
  5. Javier P's Avatar
    Thanks for registering. Do you have any of the apps I commented before? Any cleaner/booster/battery app?

    You could try this. Restart the phone and, if the ad shows up, check out your recent apps overview and which apps are listed in settings - memory. It's possible that you can find the culprit there.
    08-11-2017 11:57 AM
  6. 280ZXpilot@gmail.com's Avatar
    I don't see any of the apps you mentioned. I'll try the restart thing and see.
    08-11-2017 01:29 PM
  7. 280ZXpilot@gmail.com's Avatar
    I see Bixby Home, com.qualcomm.qti.sims and contacts coming up in memory
    08-11-2017 01:34 PM
  8. Javier P's Avatar
    This is an ongoing list of apps known to push intrusive ads. See if you have any of them installed.

    https://androidblacklist.org
    08-11-2017 01:57 PM
  9. 280ZXpilot@gmail.com's Avatar
    Don't see any of those, either. Installed and ran Super Speed Cleaner. I'll see what happens.
    08-11-2017 03:35 PM
  10. 280ZXpilot@gmail.com's Avatar
    Still getting the pop up.
    08-12-2017 11:51 AM
  11. Javier P's Avatar
    Still getting the pop up.
    That popup most likely comes from an app that you downloaded. It can be tedious to find out which one is the culprit, but you can try a couple of things. Boot into safe mode to be sure if this is case. Also, you can check out your running services/apps from the Developer Options and see what apps are listed in there.
    Golfdriver97 likes this.
    08-12-2017 12:53 PM
  12. Javier P's Avatar
    Another thing. What happens if you long press that battery bar? Do you get any extra info?
    08-12-2017 12:54 PM
  13. 280ZXpilot@gmail.com's Avatar
    Deleted Avast Anti-virus and the pop ups stopped. Thanks for all the help.
    Javier P likes this.
    08-12-2017 07:44 PM
  14. Javier P's Avatar
    Deleted Avast Anti-virus and the pop ups stopped. Thanks for all the help.
    Glad you managed to fix that issue and thanks for the follow up! It'll be very helpful for other members with a similar problem.
    08-12-2017 08:05 PM

Similar Threads

  1. How do I set up a signature line with my info?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-12-2017, 04:35 AM
  2. PLEASE shut the lady up!!
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-11-2017, 12:20 PM
  3. Replies: 1
    Last Post: 08-11-2017, 12:06 PM
  4. Replies: 1
    Last Post: 08-11-2017, 12:06 PM
  5. Yellow trash can with ads appears when I open my phone. Why?
    By AC Question in forum Ask a Question
    Replies: 8
    Last Post: 08-11-2017, 11:40 AM
LINK TO POST COPIED TO CLIPBOARD
We have updated our Privacy Policy and Terms & Conditions. Please check them out.