1. mizvit's Avatar
    It started a few weeks ago. At first, it was a blue butterfly inside a white bubble, then it turned into a hangman drawing on yellow bubble. It gravitates towards the sides of my screen, if I try to move it, it pops right back to the side. If I click on it, it takes me to random places... sometimes news, sometimes ads, touchpal, etc.

    I can't delete it. I tried to reset my phone to the factory settings, and only re-downloaded the apps that I trust, but that caused the bubble to mutate into a globe.

    08-12-2017 01:27 PM
  2. belodion's Avatar

    Does it occur in Safe Mode too?
    08-12-2017 02:44 PM
  3. mizvit's Avatar
    Yes. It is still there in Safe Mode.
    08-12-2017 05:27 PM
  4. belodion's Avatar
    Try a different launcher from the Play Store, such as Google Now. Does it still occur when that launcher is used instead of your current one?
    08-12-2017 05:40 PM
  5. mizvit's Avatar
    Hmmm. How do I change my launcher? ZTE Grand X Maxx 2 - Android 6.0.1
    08-12-2017 06:02 PM
  6. belodion's Avatar
    Just download and install another launcher from the Play Store. I suggested Google Now because we can be certain that it does not do things like that....I use it myself. But there are others.
    Once installed you will be prompted to set it as your default launcher.
    You can easily return to your original launcher if you wish via Settings, Home, and then resetting it as the default launcher.
    mizvit likes this.
    08-12-2017 07:03 PM
  7. mizvit's Avatar
    It went away! Thank you so much!!
    08-12-2017 07:11 PM

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