Email attachments with outlook on android

[AC Question]

So the problem I'm having seems to be a little different to other people's. I'm trying to open an attachment from an older email say 6 weeks old. I can search for the email and find it, it appears with an attachment icon in the email list but once I open the email there is no attachment visible for me to open. Ive checked all the details and email options are limited. Any suggestions? Thanks

 

[ManiacJoe]

Which phone?
Which version of android?
Which carrier?

Are we talking about Outlook the email app or Outlook.com email provider?

Check your email app settings. Some email apps will not download attachments unless you are on wifi.

If you view your email using a web browser, does the browser show you the attachment?