1. AC Question's Avatar
    so I woke up this morning having done nothing unusual with my phone. I plugged it in and then went to bed when I woke up I looked at my phone to answer any notifications and when I got past the lockscreen I was forced into making a Samsung Account but when I made it the background stayed. now I just have a Blue and White screen that won't go away I've closed all apps pressed home I can even go to settings but it's only from the pull down at the top. I've had the phone for like 2 years if that makes a difference but I'm at a loss and I really don't want to do a factory reset.
    08-14-2017 12:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Samsung phone? Does this persist after a reboot?
    08-14-2017 04:53 PM

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