1. birdflew's Avatar
    I have an android tablet that is acting possessed. It all started after an icon appeared on the top left. It looks like a white keyhole. I can't get my tablet to do anything. What is this and how can I fix it? I really don't want to factory reset because I have pics of my teenage son that just passed away in May on it that I don't want to lose.

    My tablet is just an inexpensive one from walmart, sero hisense 8
    08-14-2017 07:10 PM
  2. yarnsrj's Avatar
    Quite a few apps have "floating" icons now for quick access to their app. Facebook messenger is notorious for having a floating chat icon. Have you tapped on the icon to see which app it's related to? Once inside that app, look at the settings and disable the floating icon.
    08-14-2017 11:40 PM

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