1. Aaron223377's Avatar
    My phone randonly pauses during apps such as i heart radio , ect. Also pauses when listening to music . This can happen in the first 5 min to 25 min of listening to app or music. I need help.
    08-14-2017 09:33 PM
  2. gknicks's Avatar
    I would uninstall any recent apps
    08-14-2017 10:49 PM
  3. Aaron223377's Avatar
    I tried that still no solution.
    08-15-2017 12:19 PM
  4. Rukbat's Avatar
    Computers (and an Android phone is a computer) do things behind the scenes. You barely notice it when you're reading emails or something like that, but with music or video, if the phone runs a background task and doesn't have enough power to also keep the music running, you'll hear the pause. Even the fastest PC will do that sometimes.

    (You could have a lot of apps running because you installed them. You could also still have apps running because you "backed out" of them by using the Home button instead of the Back button. That leaves an app running in the background, it doesn't close the app.)
    Aaron223377 likes this.
    08-15-2017 01:49 PM
  5. Aaron223377's Avatar
    Yes I've tried that numerous of time. Im actually good about clearing cache and backround apps. I thought it was my SD card but it's clear of Viruses. And the phone is brand new. I even tried taking it to Sprints technical team to diagnostic the phone , still randomly pausing.
    08-15-2017 04:03 PM

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