1. AC Question's Avatar
    my boyfriend's phone keeps turning on for 10-25 minutes and then shows the blue screen and then turns off and that's it... we called the phone company and everything and factory restored it from the beginning and it still does the same thing? is there any possibility the phone can be going or a virus or overheating
    08-15-2017 04:03 PM
  2. Mike Dee's Avatar
    Welcome to Android Central.
    A factory data reset would delete a virus. Sounds like a hardware issue.
    08-15-2017 04:09 PM

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