1. AC Question's Avatar
    My acer phone has been working fine for a year now, a few months ago, it just went haywire. When i launch it, i see the normal acer bootup screen (btw, its an acer liquid Z630). Then i see my backround for a little, and then boom.

    The entire screen is black, and all i see are the back button (the home and recent apps buttons are both not there) and the notification tab on the top of the screen.
    I can even interact with it by swiping down, but when i click settings, or data usage in it, nothing happens. And i have tried EVERYTHING (clicked the back button, held down on it, clicked everything thing in the notification tab, etc), but nothing works.

    I have been using a laptop to do things for the past 3 months, and i need the phone to work so i can at least backup my stuff, or clear the cache, or something... So i can get a new phone.

    Anyone know what to do?
    08-17-2017 09:49 AM
  2. DoubleOminou's Avatar
    And i have important data, so formatting must be a FINAL option (i just made an account after posting the question as a guest)
    08-17-2017 09:53 AM
  3. anon(238680)'s Avatar
    Welcome to Android Central. I think your screen has died. Try this:

    Unlock phone with broken screen:

    Recover Files from drive/SD card:
    08-17-2017 09:58 AM
  4. DoubleOminou's Avatar
    My screen is not cracked, sadly. The phone is opened, but everything is black except back button and notifications, i can even click on them and get response, only vibration though. When i click the power button, the screen turns on, like normal, with phone presumably unlocked (because sometimes, when i turn it back on, i see what i was clicking appear, such as the settings menu, or the home screen).
    I wish it could be that simple...
    08-17-2017 02:10 PM
  5. belodion's Avatar
    A repairer may be able to connect a working display to your phone so that you can access your data.
    08-17-2017 05:00 PM
  6. DoubleOminou's Avatar
    like a moniter? For computer, except connected to my phone? Is it possible to do at home as well?
    08-18-2017 02:56 AM
  7. belodion's Avatar
    Well, I've heard that repairers will sometimes do that to help the customer. I guess it would mean that the phone is disassembled, the original display removed, and a working display temporarily connected. I don't think that it could be done in any other way, but I'm not an expert.
    08-18-2017 04:24 AM
  8. DoubleOminou's Avatar
    is that also the reason that when i restart the phone it just shuts off, and i cant turn it back on unless i remove battery and place back in
    08-18-2017 05:09 AM

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