08-18-2017 03:18 PM
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  1. AC Question's Avatar
    AC Question
    Until a month or so ago, my phone was always detected by my pc. Now not anymore.
    The phone (Wileyfox Swift) can do nothing more then charge while connected to a pc. Also not with MTP.
    I tried a lot in device manager on windows, but without results.
    i tried to connect it with another computer, also no results. Just charging...
    Even ADB can't find the phone.
    I did a factory reset and that didn't solve the problem either.
    I tried to connect to the pc with another usb cable (which might be a charge only cable btw). Only charging again...
    Is this an OS issue? I fastbooted this phone in the past, and at that time everything was working, even after the fastboot...

    Thanks in advance.
    08-17-2017 10:30 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Welcome to the forums. Are there PC drivers you need to update?
    ManiacJoe likes this.
    08-17-2017 10:34 AM
  3. anon(238680)'s Avatar
    anon(238680)
    Welcome to Android Central. My first question would be what was changed about a month ago when it quit working? Have you enabled developer options and updated the drivers on the PC?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    08-17-2017 10:36 AM
  4. anon(10298325)'s Avatar
    anon(10298325)
    PC drivers are up to date. Developer options are enabled. USB debugging is enabled. Switching from charging to any other usb modus doesn't help...
    08-17-2017 11:11 AM
  5. anon(10298325)'s Avatar
    anon(10298325)
    I don't hink anything changed at all...
    08-17-2017 11:27 AM
  7. Golfdriver97's Avatar
    Golfdriver97
    Do you have a charging notification when you plug the device in?
    08-17-2017 11:45 AM
  8. anon(10298325)'s Avatar
    anon(10298325)
    The charging LED is burning (which is fine). But there isn't popping up any notification...
    08-17-2017 12:58 PM
  9. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Have you tried a different USB cable? Or a different USB port in the PC? (There are 4 wires in that cable - 2 for charging and 2 for data. If one of the data connections went bad, in the cable or in the port, the phone will still charge, but you won't get any data connection.)
    08-17-2017 01:02 PM
  10. anon(10298325)'s Avatar
    anon(10298325)
    I just tried another USB data cable and it did the trick! Problem solved, thank you!
    ManiacJoe likes this.
    08-18-2017 07:31 AM
  11. Golfdriver97's Avatar
    Golfdriver97
    Originally Posted by J VL
    I just tried another USB data cable and it did the trick! Problem solved, thank you!
    Glad you got it sorted. I would throw out that bad cable. No point in keeping it.
    08-18-2017 03:18 PM
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