1. AC Question's Avatar
    So my charger port on my galaxy note 3 just recently broke. Thankfully I've been able to use an external battery charger to keep it going so it's been ok. however, I have 2 batteries. One works fine all the time, no questions asked. the other won't let my phone start up. It starts with the Samsung Galaxy Note 3 screen, and then moves to the Samsung Screen, then to the Verizon screen, and right at the end of the Verizon screen, it shuts off and won't turn back on. this only does this for the one battery. the other works fine. And I tried turning it on in safe mode with the bad battery and it worked. I shut it down and turned the phone back on, and it did the same process. went through all the screens and shut itself down. Is there a way to fix this? or is the battery just shot?
    08-18-2017 04:05 PM

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