1. AC Question's Avatar
    Everytime I go to use an emoji, I get an error message saying Samsung keyboard has stopped working (even when using Google keyboard) and the keyboard crashes, and continues to pop up saying the keyboard has crashed. From what I've read, I need to clear the cache on the keyboard. With the latest update, I don't see the keyboard in apps and cannot find the application manager. Any ideas on what I need to do? Thank you in advance!
    08-19-2017 05:13 PM
  2. Tim1954's Avatar
    When you are looking around in apps, you should have a "more" or similar option which will give you "show system apps". All apps will be in there.
    A cache partition wipe would likely help also...
    08-19-2017 07:07 PM

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