1. AC Question's Avatar
    I placed my phone in a shopping cart with clothes that had security tags. My phone was fine just before I put in in. About 15 minutes later, I picked it up and the screen was black with small red and blue lines. Since then, the screen has come back a little but can't really see anything clearly. Could these tags have done this or is it just coincidence? I have a Samsung Galaxy Note 3, refurbished from insurance and I've had it for 2 years.
    08-20-2017 12:54 AM
  2. Tim1954's Avatar
    Any magnetic field can interfere with electronic devices. Give it a while to see if it comes good.
    Dial *#0*# to get into service mode and check out the hardware there...
    08-20-2017 02:58 AM

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