1. AC Question's Avatar
    please help my phone wont do anything ! when i switch it on i just get a screen asking for my screen lock password as my phone is encrypted . When i put in the code it tells me Decryption unsuccessful and that the password i entered is correct but unfortunately your data is corrupt ????
    then tells me to do a factory reset which i would rather not do
    can anyone help with this ?
    thanks Ross
    08-22-2017 05:15 PM
  2. anon(238680)'s Avatar
    Welcome to Android Central. From what you've said I don't think you have any alternative other than doing a factory reset as directed by the device. Sorry.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    08-22-2017 05:36 PM

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