1. tazzman96's Avatar
    My wife's phone battery has been draining far too fast over the past several days. According to the battery usage tab, it is her phone app that is causing the problem (at 51% usage). The problem is, she hasn't been using the phone. Any suggestions on why this is causing the problem? Thanks.
    08-27-2017 08:54 AM
  2. Rukbat's Avatar
    Tap the graph in battery usage to get to the second page, then look at the bottom for the Mobile network signal. If it's not solid green (or almost solid green), she's on the wrong carrier, because they don't have a good signal where she normally is (and that costs battery) - or the phone just isn't sensitive enough to pick up the signal (maybe because you live in an area where no carrier has a really strong signal) and she needs a better phone.
    Laura Knotek likes this.
    08-27-2017 12:13 PM

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