i cant send a message or i cant make phone calls why

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AC Question

hi just this morning i went to send a text and make a phone call but i cant send or make a phone call and my internet bars have come up as 4G with a cross next to it i have a google pixel i have searched high an low but haven't been able to find what is wrong i hope you can hep as i cant call telstra
 
Welcome to Android Central! You don't have any other means to call Telstra? Can you bother someone's phone, or find a landline somewhere? Or can you go to a Telstra store?
 

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