1. AC Question's Avatar
    Hi, I upgraded my s6 to nougat and have had nothing problems since. Video in Facebook and Instagram won't play. I keep loosing sound (including for notifications and my ringtone) it comes back after a restart but only for a short time. Apps keep freezing, including the camera, and clock. It's told me it can't play sounds while in a call, even though there is no active phone call. It's also told me I can't use the camera while another app is using it, all apps were closed.

    Is there any fix for this?
    09-01-2017 04:46 AM
  2. belodion's Avatar
    Try first a Cache Partition wipe. Tell us if no go.
    Tim1954 likes this.
    09-01-2017 05:21 AM
  3. antonymicallef's Avatar
    Hi, I've tried a Cache wipe a few days after the update, no change. After this I took it to the local Samsung shop and they reloaded the firmware to make sure it was ok, still no change.
    09-01-2017 01:10 PM
  4. antonymicallef's Avatar
    Does anyone have any ideas? I just tried to reload marshmallow without any success. It seems I'm stuck with nougat.
    09-09-2017 11:12 PM
  5. antonymicallef's Avatar
    I've also tried a factory reset now too. Still the same issues.
    09-11-2017 11:32 PM
  6. the_minidude's Avatar
    oh i don't like to see that. I'm having so many issues after my update that I was about to look at how to wipe my phone and downgrade back to 6.0
    10-10-2017 12:36 AM

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