09-14-2017 12:27 PM
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  1. Billy DeLony's Avatar
    Billy DeLony
    MY DELL Laptop was stolen from me when my home was broke into it has no installed tracking software but I have the MAC Address the service tag number and the serial number I was told a good android might be able to track it with an app if it happens to be nearby
    09-14-2017 05:13 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    No, you can't get the MAC address, service tag number or serial number unless you can get into the laptop (which means having it run a VNC server or physically having it). Not even Dell can do those things. Sorry.
    09-14-2017 12:27 PM
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