How do I remove the pin lock on my Galaxy Core Prime?

genah Johnson

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Sep 20, 2017
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I followed the steps to remove my pin lock. After I put my pin in the swipe option is shaded and won't allow me to choose swipe. I seen on here steps to go to my WiFi, turn it on then long press WiFi. It won't allow me to do that either. How can I get this pin off my phone?