Why I cant update my Samsung Note 3: Model SM.N9005

[Android Central Question]

I am using an Unlocked phone,last updated 2014, Korea,currently android version 4.4.2.
Kernal version 3.4.0-2538583
Whenever i tried to check for updates it says REGISTERING DEVICE> PROCESSING FAILED.
if i need to use samsung KIES, kindly tell me what version.

 

[A Bochur]

make sure you put in the Sim card for the carrier your phone was originally made for and try again