1. Android Central Question's Avatar
    Sometimes my finger pad doesnt work so i just use my pin to unlock my phone. But now as soon as i touch the finger pad it tells me to try again. It doesnt go to the screen to enter a pin. I cant turn it off either so Im waiting for the power to drain. Can someone help? I saw this question came up before on this forum but there wasnt an answer, just some back and forth about trolling.
    10-02-2017 11:59 AM
  2. Deemumdee's Avatar
    Hi. Just had a similar thing with mine. Managed to get in by rebooting and not letting the screen switch off again. Then I went into security settings and removed my finger print access. Worked fine after that.

    I then went back in to do my finger print again and it works fine with that as well.

    Hope you have already solved it but this may help another.
    belodion likes this.
    11-13-2017 04:38 PM

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